Quality Policy
Our office takes on the challenge of offering creative solutions tailored to the needs and vision of our customers. Our responsibility is not only to give the best answers, but also to ask the right questions. This is our way to achieve the best result from every aspect. Our goal is for each project to combine high quality, functionality, creativity, and emphasis on the detail in order to satisfy the customer, always with our essential care at every stage of the project. As each project is a special case, emphasis is placed on the analysis and highlighting of the special features that make it unique. Our vision is to create timeless and modern architecturally designed space.
A keyway to achieve this is by operating a Quality Management System (QMS) in accordance with the requirements of ISO 9001: 2015.
Top management is committed to:
- Satisfying applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood, and consistently met.
- Continual improvement of the QMS by ensuring the risks and opportunities that can affect conformity of products and services are determined and addressed and the focus on enhancing customer satisfaction is maintained.
Top management shall:
- Take accountability for the effectiveness of the QMS.
- Ensure the quality policy and quality objectives are established for the QMS and are compatible with the context and strategic direction of the Company. Quality objectives have been set and are maintained as part of the QMS internal auditing, monitoring and management review processes, in order to enhance customer satisfaction.
- Promote the use of risk-based thinking.
- Ensure that the resources needed for the QMS are available; including training, support and encouragement.
- Communicate the importance of effective quality management and of conforming to the QMS requirements.
- Ensuring that the QMS achieves its intended results.
- Engage, direct and support persons to contribute to the effectiveness of the QMS.
- Promote improvement.
- Establish partnerships with suppliers and interested parties to provide an improved service.
Our responsibility is not only to give the best answers, but also to ask the right questions. This is our way to achieve the best result from every aspect. Our goal is for each project to combine high quality, functionality, creativity, and emphasis on the detail in order to satisfy the customer, always with our essential care at every stage of the project. As each project is a special case, emphasis is placed on the analysis and highlighting of the special features that make it unique. Our vision is to create timeless and modern architecturally designed space.
This policy will be communicated to all employees and organizations working for or on our behalf.
Employees and other organizations are expected to co-operate and assist in the implementation of this policy, whilst ensuring that their own work, so far as is reasonably practicable, is carried out without risk to themselves, others, or the environment.
This policy will be reviewed annually by top management and where deemed necessary, will be amended and re-issued. Previous versions of this policy are archived.
This policy is available to relevant interested parties, upon reasonable request.
